Welcome to Souqkhidma. By using our platform, you agree to the following terms and conditions, ensuring a smooth and reliable experience for both users and service providers.

1. Account Registration

• Users must provide accurate personal details when registering.
• Each user is responsible for maintaining the security of their account.
• Any misuse or fraudulent activity may result in account suspension.

2. Service Requests & Bookings

• Users can request services through the platform, and providers can accept or decline based on availability.
• Service details, pricing, and timelines must be agreed upon before confirmation.
• Once confirmed, cancellations may be subject to fees as per our cancellation policy.

3. Payments & Transactions

• Payments should be made securely through the platform or as agreed between users and providers.
• Souqkhidma is not responsible for any direct payment disputes between users and providers.
• Refunds are processed according to our refund policy.

4. Responsibilities of Service Providers

• Providers must ensure high-quality service and professionalism.
• Repeated cancellations, delays, or poor service quality may result in penalties or removal from the platform.

5. User Conduct & Fair Use

• Users and providers must interact respectfully and fairly.
• Any form of fraud, harassment, or misconduct will lead to immediate action, including account suspension.

6. Liability & Disclaimers

• Souqkhidma acts as a facilitator and is not liable for service execution, damages, or disputes between users and providers.
• Users should verify service providers before hiring to ensure satisfaction.

7. Changes & Updates

• These terms may be updated periodically, and continued use of the platform signifies acceptance of any changes.
• Users will be notified of major updates.

8. Contact Us

For any questions or concerns, contact us at souqkhidma@gmail.com or call +966 5656565656.

Thank you for choosing Souqkhidma.